COMMON.CLOSE

/

FAQ

Can I collaborate with Teachersgram on social media?

If you have a wicked social media presence, Instagram page or are just interested in collaborating with the Teachersgram we’d LOVE to hear from you! Please contact us at support@teachersgram.com.

Which countries and regions do you ship to?

We are happy to ship goods around the world, but unfortunately, due to various policies and other reasons, we only ship goods to the following countries: Australia, Australia, Portugal, Italy, Denmark, Netherlands, Belgium, Ukraine, Russia, Korea, United States, Hungary, Norway, Japan, Luxemburg, Saudi Arabia, Spain, Ireland, Greece, Canada, Sweden, France, Poland,Israel,Germany,Singapore,United Kingdom,Thailand,Malaysia,Vietnam,Indonesia,New Zealand,Switzerland,Turkey,Mexico,Kazakhstan,Taiwan,Bulgaria,Belarus,Czech Republic,India,Pakistan,Sri Lanka,Argentina,Oman,Uzbekistan,Philippines,Croatia,Finland.

For more information please see our Shipping Policy

Can I change the receiving address of the order?

We aim to pack and ship out your order as quickly as possible. If you need to change your receiving address, please contact our customer service personnel as soon as possible after ordering the goods and provide a new receiving address. Our customer service personnel will handle it for you, because we can only change your products before they are unpacked and shipped, so you need to contact us as soon as possible to change the address

Can I cancel the order after I place the order?

We aim to pack and ship out your order as quickly as possible. If you need to cancel your order, contact us as quickly as possible on support@teachersgram.com. We’ll try our best to accommodate the cancellation but unfortunately we cannot guarantee that it will be possible.

Incorrect item in your order

Unfortunately on occasion our warehouse may send out an incorrect item. If this has happened to your order, please contact our Customer Care team via support@teachersgram.com so we can sort this out as quickly as possible. Include your order number, the name of the item you ordered and the code on the tag of the item you received.

Missing an item from your order

If an item is missing from your order, please contact our Customer Care team via support@teachersgram.com with your order number and the name of the missing item. We will resolve this issue as quickly as possible.

Which payment method do we support?

We accept three payment methods, credit card payment, paypal payment and Klarna.

How do I make a return?

Before returning items, follow the instructions on our Returns page here.

We strongly advise you to retain a copy of the tracking/serial number of your return package to allow for easier tracing.